In addition to a standard warranty covering parts and labor for up to 2,000 hours for each of its components and systems, every new UniCarriers lift truck is guaranteed by a two-year, 4,000-hours powertrain warranty. Even our UniCarriers Americas Genuine Parts warranty includes an exclusive 6-month, 800-hour limited warranty covering both the part and labor to replace it.
Proper maintenance and servicing of your material handling equipment is the key to getting the most out of its useful life and ensuring the longevity of your investment. UniCarriers Americas's nationwide group of dealers provides an exceptional level of service and warranty support, thanks to the standards set by UniCarriers Americas's Service Excellence Program (SEP).
Excerpt from www.nissanforklift.com
Nissan Forklift Corporation, North America announced that it has joined forces with TCM America under a new name, UniCarriers Americas Corporation effective April 1, 2013, with head offices in Marengo, Ill. In order to assume our role as an industry leader, Nissan Forklift and TCM are coming together as UniCarriers to compete more aggressively in a changing environment and focus on what we do best. With our merger, forklifts will no longer be just a peripheral business unit within a broader automotive company. Forklifts will be our sole business. This focus allows us to rethink our business model to bring customers smarter logistics solutions faster.
Despite the exciting changes ahead, you can count on several constants:
1. Our commitment to excellence.
2. Our belief in true partnership.
3. Our commitment to strengthening our Dealer partners.
3. Our pledge to protect the environment.
We may have a new name, but our passionate people, tried-and-true high-quality processes and best-in-class products remain the same—and will only get better.
Our tenacious attitude, collaborative approach and innovative spirit will continue to define us. We’re as driven as ever to find new, creative ways to partner with suppliers, customers and dealers on what will prove to be a mutually beneficial growth trajectory.
Developing and supporting our network of exceptional Dealers—through comprehensive, industry-leading technical support and training—to help Dealers achieve business efficiencies and better service Customers.
Operating, and helping our customers operate, as green companies remains an imperative.
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80-90% of the cost of your fleet lies in repairs, parts, tools, downtime, and operator expenses? When it comes to optimizing and managing your fleet assets, the more information you have the better. And the better the information, the more effectively and efficiently you can improve your facility’s operating environment.
Common Forklift Fleet Problems
Solution
High Maintenance and Repair Costs. Unexpected maintenance and repair costs and associated downtime can significantly impact the profitability of your operation.
Improper Truck Fleet Size or Mix. Equipment that doesn't meet the needs of your operation is a headache that may increase costs and keep productivity low. Many customers who choose to implement good fleet management practices find that they actually have more material handling equipment than needed.
Damage to Product, Forklifts or Facility. Damage is usually the result of careless or untrained forklift operators or equipment that is improperly matched to the application.