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Western Carolina Forklift is one of the oldest and largest Nissan lift truck and material handling dealers in the U.S. serving all of North Carolina, and portions of Tennessee, Virginia, and Kentucky. In addition to our full-service branches located in Greensboro, Charlotte, Elm City, NC and Bluff City, TN, we provide remote factory-trained service technicians, strategically distributed to support the Raleigh, Asheville, Statesville, Winston Salem, Hickory and Wilmington markets in North Carolina as well as Johnson City and Bristol Tennessee/Virginia.

Nissan and Barrett supply our core LP gas and electric forklift, pallet and reach truck lines. But our experienced and knowledgeable sales staff can also provide sweeper scrubbers, very narrow aisle equipment, and a variety of racks, shelving, and other warehouse equipment and supplies. Our rental program features one the largest fleets in the industry with high quality forklifts that have capacities ranging from 3,000 to over 15,500 pound loads for a varity of applications. Our fleet includes a broad range of lift height, type of fuel and tire type combinations. We have equipment suitable for all environments and surfaces and each piece of equipment is meticulously inspected prior to delivering it to you. We ensure all our rented equipment is performing to its capacity.

We have a large inventory of used equipment that cover a wide range of pricing and specifications to help you match the machine to your job and budget. Buying a used forklift from us is a great way to ensure you are receiving quality equipment at a value. Our pre-owned forklifts are certified by our factory trained staff, so our customers can feel comfortable they are receiving reliable and safe equipment. Our full line of reconditioned forklifts is able to give our customers a great selection no matter what their job may be.

Our cost saving maintenance programs are tailored to the application and usage of the equipment covered under the plan. Proper preventative maintenance procedures play an important role in maximizing the useful life of your key assets. A fleet maintenance management program will give managers the tools they need to achieve a potentially substantial tangible benefit. Downtime reduction has a major impact on the bottom line. Preventative maintenance procedures play a key role in limiting down time and its related costs.

We maintain one of the largest Nissan and TVH parts inventories to assure responsive,immediate service without costly delays while you wait for the right part to arrive. Our technicians are trained to repair most competitive equipment including Hyster, Yale, Toyota, and Clark. Check out our service vans outfitted with 12’ x 6’ Bay Bridge beds to provide up to 25% greater parts capacity than competitive stock vans.

In addition to a standard warranty covering parts and labor for up to 2,000 hours for each of its components and systems, every new UniCarriers lift truck is guaranteed by a two-year, 4,000-hours powertrain warranty. Even our UniCarriers Americas Genuine Parts warranty includes an exclusive 6-month, 800-hour limited warranty covering both the part and labor to replace it.
Proper maintenance and servicing of your material handling equipment is the key to getting the most out of its useful life and ensuring the longevity of your investment. UniCarriers Americas's nationwide group of dealers provides an exceptional level of service and warranty support, thanks to the standards set by UniCarriers Americas's Service Excellence Program (SEP).

Everyone at Western Carolina Forklift is very proud of Jason Dorsey, the first "Master Technician" recipient in the United States. This honor is the highest level of achievement a Technician can earn at the University of Nissan Forklift and its College of Technical Service.The University of Nissan Forklift’s mission is to create a state-of-the-art educational platform that establishes Nissan Forklift Corporation’s service technicians and salespeople as the most highly skilled and knowledgeable material handling equipment representatives in the industry. The curriculum-based program for the College of Technical Service offers three certification levels of achievement – apprentice, journeyman and master technician. The programs are designed to build on the knowledge base of each technician, and technicians can achieve certifications through a mix of online training, classroom instruction and ASE certification. More...
 

 
Excerpt from www.nissanforklift.com

Nissan Forklift Corporation, North America announced that it has joined forces with TCM America under a new name, UniCarriers Americas Corporation effective April 1, 2013, with head offices in Marengo, Ill. In order to assume our role as an industry leader, Nissan Forklift and TCM are coming together as UniCarriers to compete more aggressively in a changing environment and focus on what we do best. With our merger, forklifts will no longer be just a peripheral business unit within a broader automotive company. Forklifts will be our sole business. This focus allows us to rethink our business model to bring customers smarter logistics solutions faster.

Despite the exciting changes ahead, you can count on several constants:


1. Our commitment to excellence.

2. Our belief in true partnership.

3. Our commitment to strengthening our Dealer partners.

3. Our pledge to protect the environment.

We may have a new name, but our passionate people, tried-and-true high-quality processes and best-in-class products remain the same—and will only get better. Our tenacious attitude, collaborative approach and innovative spirit will continue to define us. We’re as driven as ever to find new, creative ways to partner with suppliers, customers and dealers on what will prove to be a mutually beneficial growth trajectory. Developing and supporting our network of exceptional Dealers—through comprehensive, industry-leading technical support and training—to help Dealers achieve business efficiencies and better service Customers. Operating, and helping our customers operate, as green companies remains an imperative.

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80-90% of the cost of your fleet lies in repairs, parts, tools, downtime, and operator expenses? When it comes to optimizing and managing your fleet assets, the more information you have the better. And the better the information, the more effectively and efficiently you can improve your facility’s operating environment.

Common Forklift Fleet Problems

Solution

High Maintenance and Repair Costs. Unexpected maintenance and repair costs and associated downtime can significantly impact the profitability of your operation.
Improper Truck Fleet Size or Mix. Equipment that doesn't meet the needs of your operation is a headache that may increase costs and keep productivity low. Many customers who choose to implement good fleet management practices find that they actually have more material handling equipment than needed.
Damage to Product, Forklifts or Facility. Damage is usually the result of careless or untrained forklift operators or equipment that is improperly matched to the application.
 
 
     
 

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